December 14th, 2015 |
Mr. Parkhurst has been in the customer service group at PG&E for the last 15 years. His career has been focused heavily on Quality Assurance and the last 8 years have been focused on improving the IVR system.
Share This
About the Author
PG&E Training Recognized as One of the World’s Top 20 – How a Strong Training Program Translates into Peak Performance
New Mexico Gas’ New Pipelines Boost Safety and Reliability
Emergency Response Prep: Build a Strong Utility-Contractor Relationship