Melisa Munoz has 20 years with Pacific Gas & Electric Company and is the Director for Contact Centers Operations at Pacific Gas & Electric Company. It is in this position that Melisa’s passion for both service and people come together. Leading a work group of 900 IBEW Union represented employees, Change Management & Communications, Training, Quality, and Process Improvement, Melisa relies on her strong work ethic and ability to connect with broad groups of people within and outside of her organization. Throughout her career she has been a proven leader in serving a diverse operation, forming and executing company initiatives, and powering employee engagement teams.
Her hometown is Clovis, CA, where she lives with her husband Steve and young daughter, Zaiah.