Nicole is the Manager of Safety Management Systems (SMS) and Quality Assurance (QA) at Montana Dakota Utilities Group (MDUG). She is leading the implementation and advancement of the SMS & QA programs for the eight-state service territory of MDUG. Nicole’s areas of expertise are SMS development & implementation, risk management, process improvement, and financial audit. She has a degree in Accounting from Butler University and is a licensed CPA. Originally from the Midwest, Nicole and her family now live in Boise, ID.