Shae Rowland is a management system enthusiast. As she completed her B.Sc in Computer Science and Business at the University of Victoria, the foundation for systems thinking and business process design was formed. Over the last 18 years, Shae has worked in project services, gas measurement, plant simulation and optimization, management systems and assurance in the technology and energy sectors. Her passion for bringing together process, technology and strategy culminated in the design and implementation of Spectra Energy’s MOC process. Shae is currently a Senior Assurance Specialist for Enbridge Inc.