Shanna DeJean

Ms. DeJean is a member of the Customer Care supervisory team supporting all aspects of Customer Care including Walk-in Customer Service in South Dakota, Nebraska and Montana. Ms. DeJean supervises a 20-seat contact center located in Huron, SD. She joined NorthWestern Energy in November 2011 as a Customer Service Representative and transitioned into her current position in April 2014.

She received her B.S. in Criminal Justice from Huron University in 2001 and her M.S. in Management with an emphasis in Criminal Justice from Colorado Technical University in 2003.

NorthWestern Energy provides electricity and natural gas in the Upper Midwest and Northwest, serving approximately 726,400 customers in Montana, South Dakota and Nebraska. More information on NorthWestern Energy is available on the company’s website at

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