Shannon Heim is the Director of Regulatory Legal Counsel at NorthWestern Energy. She leads a team who manage a myriad of compliance issues and litigate complex regulatory matters at state and federal agencies. Before joining NorthWestern, Ms. Heim enjoyed a robust private law practice focused primarily on telecommunications and cyber security issues. She was appointed by consecutive Minnesota Governors to serve on their Task Force on Broadband. Ms. Heim currently serves as chair of the Public Utility Section of the Montana Bar Association.