Todd Schultz is a 33 year “veteran” of Idaho Power. He started his career in 1985 as a Customer Service Representative. Currently, Todd is the Manager of Customer Care. In his role, he is responsible for implementing initiatives focused on customer self-service offerings that make it easy for customers to interact and conduct business with Idaho Power. He collaborates with multiple departments, key stakeholders, and subject matter experts within Idaho Power to deliver customer offerings across multiple interaction channels. Todd has held numerous leadership positions within Idaho Power spanning functional areas that include; energy efficiency and demand response programs, customer service, customer billing and collections, and cash remittance. Todd graduated from the University of Idaho in 1982, with a B.S. in Marketing, and is an alumni of the WEI Business Acumen Program.
Todd has been married for 31 years, he has a son who coaches football at University of Central Florida, and a daughter attending the University of Idaho. He enjoys golfing, skiing, and running. In 2017, he achieved a goal of running 25,000 miles and he continues adding to that total.