Workforce Development

Meet the Workforce Development Program Development Team. Learn more about the Operations Conference.

April 15, 2020

10:30 AM – 12:00 PM
Digital Transformation
Speakers: Eric Jensen, Operations Training Supervisor, DCP Midstream
Craig Taylor, ICC Sr. Manager, DCP Midstream
Clint Morse, Executive Vice President, Mosaic
How utilities are leveraging technology to improve employee performance.

This session is sponsored by:

Preparing the Energy Industry Workforce of the Future Benchmark Study
Mosaic conducted a  nation-wide benchmark study to gain insights from senior electric, natural gas, and pipeline leaders concerning the workforce impacts of the continuous evolution the energy industry is experiencing. The study gained insights into the significant changes industry leaders are experiencing now and anticipating in the future related to digital and technological transformations. It focused on understanding current and expected future workforce challenges and the actions needed to build and sustain a skilled and competent workforce as our industry and the work we do continues to evolve. The findings will cover many areas including;
• Digital and technological transformations utilities and energy companies are undertaking.
• The current state of workforce performance in response to these transformations.
• Actions companies are taking to better prepare their workforces for the future.
• Challenges companies are facing in maximizing workforce performance amidst these constant changes.

Talent Management in a Digital World
The biggest challenge our industry is facing today is access to talent. To be leaders in an ever-changing world we must be able to attract, develop, and retain world-class talent. During this session we will share our digital transformation strategy that enables how we are attracting and developing our workforce and gaining operational efficiency through our Integrated Collaboration Center (ICC) and Skills Development Program.

2:30 PM – 4:00 PM
Breaking the Sound Barrier to Competency
Speakers: Kyle Cormier, Manager Control Engineering, Salt River Project
Troy Nutter, Manager, Operational Training, Puget Sound Energy
Amy Borgmeyer, Sr. Director, Mosaic
Is your organization looking for new ways to capture knowledge, support your developing workforce or increase your employee utilization? This session will level set what competency means in the context of workforce development as well as explore success stories and lessons learned from various organizations. Our expert panel represents a broad perspective and will offer success stories, lessons learned and best practices highlighting what they have implemented or experienced when working to achieve an increased speed to competency.

April 16, 2020

10:30 AM – 12:00 PM
Workforce Development from Hire to Retire
Speaker: Shane Stuart, Human Resources Manager, Tillamook PUD
Now more than ever, our industry is facing the challenge of employee turnover. Employees are constantly jumping ship to other companies and sometimes to our competitors. This causes an abundant amount of time and resources spent on the vicious cycle of training and retraining. In this track, we will provide the essentials to put a stop to this costly cycle through targeted recruitment, quality training, and attractive company perks. Our goal is to provide insight on developing employees from the day they start and satisfying them until the day they retire.

2:30 PM – 4:00 PM
COVID-19 Roundtable
Panelists: Caroline McNeely, Talent and Organization Development Leader, Idaho Power Company
Greg Cocard, Senior Manager, Electric Operations Training, Electric Technical Training Delivery, Pacific Gas and Electric Company
Cali Coles Rice, Executive VP Consulting Operations, Mosaic
Troy Nutter, Manager, Operational Training, Puget Sound Energy
Shane Stuart, Human Resources Manager, Tillamook PUD
Join our panel in discussing how Mosaic and Utilities like Idaho Power, Puget Sound Energy, Tillamook PDU and PG&E are adjusting their workforce development roles to accommodate the new workplace in the midst of COVID-19.