Workforce Development

With the solid presence of three generations in the workforce today, it is more important now than ever to step up your game in developing your workforce. The Workforce Development track is a combination track that speaks to all audiences, both gas and electric. This track will dive into an array of topics such as Growing and Leading Through Change, looking Beyond COVID – Transitioning to the New Normal, exploring how New Technology is Changing the Way We Train, as well as a session that offers some insights into Knowledge Delivery, and Transfer and Management.

Meet the Program Development Team for this track. Learn more about the Operations Conference.

Wednesday, April 26, 2023

1:15 PM – 2:30 PM
Emerging Leadership: Nurturing Your Internal Talent Pipeline
This session will host a lively panel discussion from leaders across organizations to discuss three areas all organizations should focus on in order to build a strong and resilient internal talent pipeline. We will discuss the value of succession planning, the importance of new leader development and training programs, and areas of opportunity for coaching and mentoring help ensure the success of new people leaders.

Thursday, April 27, 2023

11:15 AM – 12:30 PM
Retaining Employees: Value Matters
Is your organization experiencing high employee turnover, retirement, or loss of skilled leaders? Today, retaining talent and building leaders is more important than ever to ensure utility workers are prepared to meet challenges of the future. The workforce of the future must be nimble, agile, and technologically savvy, as they will be faced with unprecedented change as we move towards carbon reduction, EV’s, and renewables. Let’s look at how your organization can ensure that employees are engaged, have the right training, and career progression opportunities, to ensure they feel valued and supported. We will explore strategies to focus on recruiting, retention, and leadership development, while building a culture of trust.

1:45 PM – 3:00 PM
Crossing the Divide: Exploring Opportunities for Technical Knowledge Transfer
A common theme illustrated across the board with our partner utilities and contractors is the technical knowledge gap we have with our non-represented / management workforce. New employees in these positions take part in traditional employee training: orientation, compliance and safety training. But in the utility industry specifically, they also have to have the ability to quickly pick up and retain technical knowledge about the work they help support – whether that be in planning, coordination/operations, administration or finance. There does not appear to be a lot of formal training or training programs across the western utilities that addresses this knowledge gap.