Customer + Corporate Symposium – Customer Insights, “Know Me”

Committee Members

Deb Abrahamson

Avista Utilities

CCB/MDM Business Analyst
Member

Maria DeChellis

Red Clay Consulting

Executive Director, Business Transformation
Member

Sasha Friedman

Ecova

Product Manager
Member

Megan Gold

Southwest Gas Corporation

Anaylst I, Customer Engagement
Member

Mark Graham

IBM Americas

IBM GBS Partner - E&U West Cluster Lead
Member

Tim Herrick

Chartwell, Inc.

Director of Sales and Member Services
Member

Jaie Jones

Puget Sound Energy

Manager, Billing Performance
Member

Angela Kimbrough

NW Natural

Customer Contact Center Supervisor
Member

Kenneth Kudlak

Southwest Gas Corporation

Manager, Application Services
Vice Chair

Christopher Lee

Western Energy Institute

Senior Program Manager
WEI Program Manager

Charlotte Mitha

BC Hydro

Director of Distribution Design & Customer Connections
Mentor

Kristina Nelson

Sacramento Municipal Utility District

Supervisor, Business Process Support
Chair

Stephanie Pickner

NW Natural

Customer Contact Center Supervisor
Member

Shahana Samiullah

Southern California Edison

Principal Manager
Member

Greg Zeller

Puget Sound Energy

Director, Customer Care
Mentor