Claims + Damage Recovery (Apr 17-19)

This program focuses on sharing best practices and building relationships with other leaders in claims and collection management, and offers insights from guest speakers who have been expert witnesses in claims investigations. Discussions address a wide variety of issues around balancing the need to protect utility assets with the ever-increasing priorities of providing an excellent customer experience. Participants learn from industry professionals who provide services to our members, and discuss issues common to Western utilities such as fire and storm recoveries, inverse condemnation, settlement and negotiations, and proper record keeping.

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General Details

  • Program Chair(s)
  • Keith Garcia, Emergency Coordinator, Los Angeles Department of Water & Power

    • Program Location
    • Los Angeles Department of Water & Power, Saticoy Yard
    • 14401 Saticoy Street, Van Nuys, California 91405
    • Who Should Attend
      • Managers or supervisors responsible for claims and collections functions
      • Senior claims investigators and¬†adjusters
      • Collections leadership
      • Legal counsel responsible for claims areasInsurance specialists
      • Service companies supporting claims and collection areas*

      *Service company members are encouraged to attend and are permitted one registration per company. Exceptions may apply; contact leone@westernenergy.org for more information.

  • Registration Options
  • Member: $499 USD
    Non-Member: $899 USD

    Registration prices increase $100 after April 3, 2023. Registration provides access to all Claims + Damage Recovery agenda items and digital meeting materials. Registration includes a welcome reception, all meals on the second day including a networking dinner, and breakfast and lunch on the final day.

  • General Cancellation Policy
  • Due to contractual obligations, cancellations received 15 business days prior to the program will receive a full refund. Cancellations received 6 to 14 business days prior to the event will receive a refund, less a $100 administrative fee. No shows and last minute cancellations, 5 business days prior to the event or less, will be responsible for the full registration fee. Substitutions from your organization for the same event are always welcome.
  • Participation Policy
  • Western Energy Institute programs and events are open to energy companies (including gas production and electric generation, gas and electric transmission and gas and electric distribution utilities). Select programs and events are open to energy industry product and service suppliers. Programs and events are closed to all media representatives and to the general public. Recording is not permitted for any portion of the event.
  • For more information contact Cassie Leone, Program Manager at 9713031395.


Monday, April 17, 2023

5:00 PM - 7:00 PM

Welcome Reception

Join us for a hosted networking reception co-sponsored by JNR Adjustment Company, Inc. and AEGIS Insurance Services, Inc.

Tuesday, April 18, 2023

7:30 AM - 8:30 AM

Registration + Networking Breakfast

Arrive early to register and network with peers over breakfast.

8:30 AM - 8:45 AM

Welcome + Introductions

8:45 AM - 10:00 AM

Loss of Use- Transubro
Speaker(s): Rudd Lowry, VP of Business Development, TranSubro, Inc.

Get to know your peers with our round-robin attendee introductions. Come prepared to share a recent success story and set-back.

10:00 AM - 10:15 AM

Networking Break

10:15 AM - 11:30 AM

Claims and Loss Control Lessons Learned
Speaker(s): Mark Rutkowski, Senior Litigation Counsel, AEGIS Insurance Services, Inc., Daniel Gudleski, Senior Electric Utility Professional, AEGIS Insurance Services, Inc.

11:30 AM - 1:00 PM

Networking Lunch

Lunch will be provided onsite.

1:00 PM - 2:00 PM

Industry Topic

2:00 PM - 2:15 PM

Networking Break

2:15 PM - 3:30 PM

Open Roundtable Discussion

Come prepared to share a recent success story and the biggest challenge you and your team are facing right now.

6:00 PM - 8:30 PM

Networking Dinner

Join us for a hosted networking dinner.

Wednesday, April 19, 2023

8:00 AM - 8:30 AM

Networking Breakfast

Breakfast will be provided onsite

8:30 AM - 9:45 AM

IT and Online Payment Systems Roundtable Discussion

Please note: all sessions on Wednesday, April 19th are open to energy companies only.

Learn about what online payment systems your peers are utilizing. Please come prepared to share and discuss the following:

  • For your facility damage claims collections, what payment options are offered to contractors and other third parties that are billed?
  • If you use an online payment system, what system is used?
  • What are some of the most useful features of your online payment system? (e.g. allows for payment installments, auto generation of invoices, etc.)

9:45 AM - 10:00 AM

Networking Break

10:00 AM - 11:00 AM

SoCal Gas Damage Prevention Team
Speaker(s): Julie Fermino, Damage Prevention Analyst, Southern California Gas Company, Jose Gonzalez, Technical Advisor, Southern California Gas Company

Please note: all sessions on Wednesday, April 19th are open to energy companies only.

11:00 AM - 12:00 PM

San Diego Gas & Electric Wildfire Mitigation Strategies
Speaker(s): Shaun Gahagan, Wildfire Mitigation Program Manager, San Diego Gas & Electric Company

Please note: all sessions on Wednesday, April 19th are open to energy companies only.

12:00 PM - 12:15 PM

Wrap Up + Future Planning

Please note: all sessions on Wednesday, April 19th are open to energy companies only.

Hotel + Travel

  • The Garland
  • 4222 Vineland Avenue
  • North Hollywood, California 91602
  • Phone: (818) 980-8000

  • Click here to make your reservation now.
  • Reservation Instructions
  • Please contact the hotel directly at (800) 238-3759 to reserve your room. Identify yourself as being with Western Energy Institute (WEI) to receive a special rate of $205 USD/night. This rate is guaranteed until April 3, 2023 or until the WEI room block is full.

Meet The Speakers

Mark Rutkowski

AEGIS Insurance Services, Inc.

Senior Litigation Counsel

Daniel Gudleski

AEGIS Insurance Services, Inc.

Senior Electric Utility Professional

Rudd Lowry

TranSubro, Inc.

VP of Business Development

Shaun Gahagan

San Diego Gas & Electric Company

Wildfire Mitigation Program Manager

Julie Fermino

Southern California Gas Company

Damage Prevention Analyst

Jose Gonzalez

Southern California Gas Company

Technical Advisor